Nature of business:
ClarkPowell is in the business of rental and sales of LCD portable projectors and display technology to clients "on-the-go". ClarkPowell provides an affordable solution to clients who need to purchase presentation equipment, or rent equipment locally or long range, without the hassle of finding a vendor when and where you need them and at a price your budget can handle.
Our primary method of nationwide transactions is through our website, where clients rent and purchase equipment with a credit card or corporate account. Phone orders are also processed with a credit card when needed. Online ordering (e-commerce) allows us to conduct business at a national level with next-day delivery via UPS for fast reliable service. Clients are billed for each day’s rental with rates starting as low as $79 per day. Give us a call for information and demonstrations of our products and services.
Return/ Cancellation Policy:
Except as provided below, all sales are considered final upon shipment of equipment. Cancellations of orders will be accepted prior to orders or rentals being shipped. (Customers need to call to verify status of shipment at 866-595-3368). If orders have not yet shipped, ClarkPowell will cancel your order at no charge except for special or custom orders. If your order has been shipped and payment was made by credit card you can still cancel your order but any shipping charges and a 3% credit card fee will be billed to your credit card. * A $25 per order fee will be billed for all invalid credit card charge backs.
7 Day New Sales Return Policy: If you are not satisfied with your purchase from ClarkPowell for reasons other than damage or defect, we will gladly accept your return item if you contact us and receive an RMA (return merchandise number) within 7 days of your receipt of the order (RMAs are valid for 15 days). Return 2 day shipping charges to be paid by the customer. The equipment must be undamaged and returned in the original packaging with all materials, accessories, manuals and be clearly marked on the outside shipping label with the RMA. When returned, the order will be inspected and verified to be complete and in good working order. Upon successful verification of all items, packaging, condition and operation a refund will be credited to you for the original purchase amount, minus a nominal 10% restocking fee and original shipping costs, orders originally paid by credit card will be charged an additional 3% handling fee. Please allow 2 to 4 weeks for refund processing to appear on your statement.
If purchased equipment is found to be defective upon delivery, ClarkPowell will promptly repair or exchange the defective unit (at their discretion), at no charge to the customer, provided the equipment is returned in the original packaging with all materials, accessories, and manuals within 15 days. After 15 days you must contact the manufacturer according to product warranty instructions. Returned equipment to ClarkPowell will not be accepted unless an RMA number (Return Merchandise Authorization) is given by Clark-Powell and clearly written on the return shipment label. Customers should call 866-595-3368 for an RMA number as soon as defect is realized.
Exchanges will be made for the exact brand and model number of unit that was originally purchased unless the unit is out of stock or unavailable. If unavailable, a comparable unit will be substituted at ClarkPowell's discretion.
